General Services

General Services Department is one of the newly established departments in the Ministry. It is responsible for institutionalizing a maintenance culture in the MDAs on a sustainable basis. The purpose of the Department is to coordinate the management and maintenance of all assets of the Ministry.

VISION

To institutionalize maintenance culture with a view to minimizing waste

MISSION

To use cost effective means in ensuring that government assets are maintained and serviced at regular intervals

• FUNCTION:
• Transport Administration
• Utility Services
• Stores Management
• Facility Management
• Maintenance Services
• Office Allocation
• Security

1. DIVISIONS:
   1. Maintenance Division
   2. Maintenance Services
   3. Facility Management
   4. Plant and Equipment
   5. Office Allocation
2. General Services Division
   1. Transport Administration
   2. Utility Services (Telephones, PABX, Bills, etc.)
   3. Store Management
   4. Security

DETAILS OF CUSTOMERS/STAKEHOLDERS

• Departments of the Ministry
• The General Public/Contractors

OBLIGATIONS

To provide efficient and effective general services to the Headquarters, State Offices and Zonal Offices

GRIEVANCES REDRESS MECHANISM

All grievances are to be reported to the Director, General Services or the Nodal Office