LABOUR MINISTRY TRAINS REFORM OFFICERS FOR EFFECTIVE SERVICE DELIVERY

Federal Ministry of Labour and Employment has organised a workshop to build the capacity of the Ministry’s Reform Officers, for the effective discharge of their responsibilities and improved service delivery.

Permanent Secretary of the Ministry, Dr Yerima Peter Tarfa, while flagging off the workshop, stated that Reform schedule officers in government organisations were expected to have “good knowledge about how and why any organizational system in which they operate should function.”

Tarfa disclosed that the workshop was organised for relevant officers of Reform Coordination and Service Improvement Department, and the Reform Nodal Officers of the different departments of the Ministry, for effective service delivery.

He disclosed that the Reform Coordination Department in Ministries, Departments, Agencies (MDAs) was created by the Office of the Head of Civil Service of the Federation (OHCSF) “as the driving machinery for undertaking corrective actions in the functionality of any Ministry, Department, or Agency of government, where and when necessary.”

The Permanent Secretary stated that “to successfully drive reform and innovative initiatives in any MDA requires specialized training and exposure to requisite information on how to facilitate operational change and improvement in service delivery by governmental institutions.”

Tarfa therefore expressed belief that the workshop would equip the participants with the required technical knowledge and capacity to initiate reforms, and ultimately achieve the objectives of their office.

He stated that at the end of the workshop, the participants would be well-positioned to appreciate “the issues, problems and prospects of pursuing reforms” in their respective departments.

In a welcome address, Director, Department of Reform Coordination and Service Improvement of the Ministry, Dr John O. Magbadelo, disclosed that the workshop would impart to the officers, the necessary knowledge about their schedule and how to properly function as Reform agents in the Ministry.

He further stated that the capacity-building would bridge the competency gap in that Schedule. 

Magbadelo encouraged the officers to take advantage of the opportunity provided by the workshop to improve their knowledge base, as well as understanding of how to perform their role.

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