The Permanent Secretary, Federal Ministry of Labour and Employment, Mr. William Alo says it is imperative to reposition the staff of the ministry through attitudinal change and commitment to render effective and transparent service delivery.
The Permanent Secretary who was represented by Barr. Ijeoma A. Ndukwe, Director, Legal Services in the Ministry, made this statement in his welcome address at a one day Sensitization Forum for Management of Public Service Reform and Change Management for directorate staff of the ministry organized by the ministry in consultation with Service Compact (Servicom).
According to the Permanent Secretary, the importance of sensitizing the staff on Management of Public Service Reforms and Change Management is hinged on the fact that the staff serves as the first point of call by citizens requiring vital information on the services rendered by the ministry.
According to Mr. Alo, the sensitization workshop will provide a veritable platform for cross fertilization of ideas and experiences for acquiring first-hand knowledge as well as building the required synergy and capacity to rendering service effectively, efficiently and timely.
He therefore urged the management staff to be open minded in imbibing fresh ideas from facilitators while providing options and contribution for the need to have a reformed Federal Civil Service.
Among the topic treated at the workshop are the roles of management in Service Delivery, Leadership Style and Change Management and Leaving a Legacy.