General Services Department is one of the newly established departments in the Ministry. It is responsible for institutionalizing a maintenance culture in the MDAs on a sustainable basis. The purpose of the Department is to coordinate the management and maintenance of all assets of the Ministry.
VISION
To institutionalize maintenance culture with a view to minimizing waste
MISSION
To use cost effective means in ensuring that government assets are maintained and serviced at regular intervals
FUNCTION:
Transport Administration
Utility Services
Stores Management
Facility Management
Maintenance Services
Office Allocation
Security
DIVISIONS:
1. Maintenance Division
Maintenance Services
Facility Management
Plant and Equipment
Office Allocation
2. General Services Division
Transport Administration
Utility Services (Telephones, PABX, Bills, etc.)
Store Management
Security
DETAILS OF CUSTOMERS/STAKEHOLDERS
·         Departments of the Ministry
·         The General Public/Contractors
OBLIGATIONS
To provide efficient and effective general services to the Headquarters, State Offices and Zonal Offices
GRIEVANCES REDRESS MECHANISM

All grievances are to be reported to the Director, General Services or the Nodal Officer